Thanks for the reply.... Turns out I just needed to run the install as Administrator. Did you ever figure out how to get the 9 added? I was able to get that going...
furdog...I'm currently trying to setup TAPI to work in Connectwise as well. Does the TAPI client need to be installed on the endusers workstation or on the Connectwise server? I have installed the client on my workstation however it is not showing up...