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Hi, I am looking for a solution for a customer. in UCCX they could dial in a phone number and have "an emergency state" activated. which pushed the calls to voicemail group. How can I replicate this in WebEx Contact Centre? not in webex control hub, ...
Hi @WxCC administrators and flow creators. I am wanting to configure my callback in flow to have a continuous opt in using hash. i have tried several variables but non seem to work. I am using Cisco WxCC Flow Designer. Has anyone been able to configu...