About NewWxCC

NewWxCC · 05-20-2023

Hi, I am looking for a solution for a customer. in UCCX they could dial in a phone number and have "an emergency state" activated. which pushed the calls to voicemail group. How can I replicate this in WebEx Contact Centre? not in webex control hub, ...

NewWxCC · 05-12-2023

Hi @WxCC administrators and flow creators. I am wanting to configure my callback in flow to have a continuous opt in using hash. i have tried several variables but non seem to work. I am using Cisco WxCC Flow Designer. Has anyone been able to configu...

NewWxCC · 07-09-2023

Hi, if you want to get in touch with me I may be able to help? I do know WxCC and I am a training consultant. Let me know

NewWxCC · 07-09-2023

Hi, if you want to get in touch with me I may be able to help? I do know WxCC and I am a training consultant. Let me know

NewWxCC · 05-22-2023

thanks for the reply. how does the person dial into that number?

NewWxCC · 05-17-2023

Im thinking may be a condition with a true false statemnent?

Member Since	‎03-07-2023 01:05 PM
Date Last Visited	‎07-12-2023 12:04 AM
Posts	6

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Business Continutity Plan WebEx Contact centre

Webex contact Centre Flow Designer CallBack options

Re: WebEx Contact Center (WxCC) Training

Re: WebEx Contact Center (WxCC) Training

Re: Business Continutity Plan WebEx Contact centre

Re: Webex contact Centre Flow Designer CallBack options