About k.renouard

k.renouard · 10-29-2008

I know we have zerooutnumber to press 0 to go to 'number' say the Operator or other collegue. But is there a way to also configure press 1, 2, 3, 4, 5 etc to say 'be put forward to my mobile'. Like a oneoutnumber, twooutnumber, etc.If not, is it posi...

k.renouard · 09-17-2008

Has anyone got a ballpark time it would take to upgrade Unity from version 4 to 5.I have a customer who needs to know the exact time it would take.They have Unity 4 with failover (ie 2 servers) running on win2000 with off box message store on exchang...

k.renouard · 03-17-2006

Similar to CSCsb42763 except i can't pickup a call after it has been call forwarded on busy to a hunt pilot/list/group. Original call was to a line in the same pickup group as the phone trying to pick up the call. Even the original DN can't pickup hi...

k.renouard · 03-17-2006

I go into BAT to add 'User Device Profiles' step 1 to add, edit or modify UDP Template. In the Left hand window i get an error : Error in retrieving User Device Profile Templates.If i try to add a new template a window pops up with 'Error No. Path no...

k.renouard · 09-07-2009

Thanks Drew, thats just what the customer wanted, should have been there ages ago.

k.renouard · 09-18-2008

Thanks for the info, i will probably do a trial run or 2 inhouse on some test servers. I'll end up having to do several customers in the next year so may as will get it right. Just have to wait till i get the software down for the customer. At least ...

k.renouard · 09-17-2008

thanks ran,The intention is to take the failover server and upgrade it to unity 5 then migrate the 300 or so users, so it's not a large deployment. Once thats done the primary unity 4 will be upgraded to 5. The hardware is still good for 5. The mailb...

k.renouard · 03-20-2006

I'm going to see if using CSCsb42763 will do for now. But it would be nice if cisco could patch the next SR so that if a particular phone is ringing then anyone in 'ITS' pickup can pick it up, whether it is ringing because it was part of a hunt group...

Member Since	‎02-02-2006 02:40 AM
Date Last Visited	‎08-18-2017 03:54 AM
Posts	8

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Caller input multiple options in Unity Express Mailbox

Time taken to upgrade from Unity 4 to Unity 5

Can't Call Pickup after call is forwarded on busy(trigger set to 1)

BAT - Error in retrieving User Device Profile Templates

Re: Caller input multiple options in Unity Express Mailbox

Re: Time taken to upgrade from Unity 4 to Unity 5

Re: Time taken to upgrade from Unity 4 to Unity 5

Re: Can't Call Pickup after call is forwarded on busy(trigger se