Level 1
Level 1
Member since ‎12-20-2004

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  • 15 Posts
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  • 5 Helpful votes Given
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Hi,I have to create a CSQ activity report not filtered by CSQ name, but by Application name. We have UCCX version 10.6 with built-in CUIC. To achieve this goal, I built a standalone CUIC Premium to customize report definition. I use IBM Data Studio t...
Hi,I am using UCCX 9 premium with outbound IVR license to achieve a database integration with TTS, to play a dynamically customized message to customer. I realized that the outbound dialer contact info such as account number cannot be carried over to...
Hi, I have been working on this for days and could not get it resolved. I am using UCCX 8.5 Pre to receive an http trigger and send response with some parameters and variables mapping. I followed the scripting guide to create the html template and do...
Hi, By any chance we can initiate an HTTP GET request to an external web server? Now I am only aware it can generate and send a response.Highly appreciated.Q
Hi,I am using a script to record and upload prompt wav file in UCCX version 8. The problem is there is always a beep at the end of the prompt. It seems the system also records the '#' caller pressed to end the recording as a DTMF sound. This is prett...
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Member Since ‎12-20-2004 01:56 PM
Date Last Visited ‎05-06-2020 12:33 AM
Posts 15
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