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Hi Harry,Thank you for sharing this workaround. I created two new flow variables and configured as input parameter. I passed the Global_Language and Global_VoiceName variables from the main flow, and it is worked.Thank you,Zsolt
It is still a problem nowadays We just wanted to change from the Google TTS to Cisco based TTS. However we are configured the Global variables in the main flow, the subflow is using the default en-US settings. Sadly, there is no option in the subfl...
Hello,
@gkovanis the use case is to check all the agents are in Not Ready status or not to decide how we handle the call after. In our case we moved our application from the UCCX to WxCC. In the old system we had a formula inside the Get Reporting St...