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I’m trying to find out if there is a way to configure a hardware token as the primary authentication method for someone’s account (if you have other things set up like a phone on that account). In the duo self service portal, it does not show the har...
As best as I understand you can’t modify most of a synced user’s information (see here: Directory Sync - Troubleshooting and FAQ | Duo Security It sounds like you may be able to add additional phones though (have you tried adding the phone number as ...
Actually, never mind – I didn’t realize you could just select enter passcode and have that work with the hardware token instead / as well as the phone’s soft token.