smolyarey3
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Level 1
Member since ‎07-22-2023
‎04-17-2024

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Need some assistance or input on this issue:The client from PSTN successfully connects and talks with agent, but when the call is placed on hold, the client does not hear MoHCall flow>PSTN>GW>CUSP>CUCM1>Route Point>SIP TRUNK>CUCM2 (MTP PROXY)> Route ...
 I am receiving this error: WARN [1776] ConnectionManagers.ConnectionManager [ucm_1 [Cisco Call Manager]:Instance 1 Default <hostname of CUCM>] Monitoring Test Failed. [The remote server returned an error: (599).]
Cisco Unified Contact Center Management Portal 12.6ES10Render gadget failure: The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel. 
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Member Since ‎07-22-2023 04:33 AM
Date Last Visited ‎04-17-2024 12:04 AM
Posts 3