Using Studio V11 and have added a Voice Element to the call-flow. Making reference to an external DTMF grammar, and I would like to set the max-age attribute in the <grammar> tag. Is it possible using the GUI to set max-age attribute at the <gra...
Hello Test deployed to CVP-11 Using an audio element to play an audio file that is 45 seconds long of instructional information, and the barge in option is checked. Once the audio completes, or is barged in upon the next element is a form pla...
In the case of playing audio we can supply TTS content like:: <prosody rate="-10%"> This is an existing element test </prosody>Where the prosody element is injected into a <prompt> and passed to the TTS support.Is it possible to define a custom ...
I've reviewed earlier posts about completetimeout not being supported. Can someone provide the latest status of this property relating to CVP v11?1) Is completetimeout supported in later versions of CVP like v11?2) If not supported what options are...
Hello We are interested in developing and deploying a static VXML page to use for testing. Once the static page is deployed we would like to edit the page using a standard editor, and have the updates active for subsequent calls. The page will ...
Just to clarify we are interfacing with a non-nuance ASR so our testing against other IVR platforms has proven that this alternate ASR uses both incompletetimeout, and completetimeout to control the time between utterances, and end of speech detectio...
Some additional thoughts, questions. In the case of the custom SSML element <resolve-as> is it possible to update the supporting SSML namespace to include the new element so it passes validation, or is there an option to prevent validation from bein...
Some additional details that may be useful and perhaps trigger a work-around solution. We're interacting with a complete language model ASR (Natural Language). Our test scenario is a caller speaking a mixed list of digits, and numbers like"1 2 A E...
We're actually testing the MRCP-v2 protocol across multiple IVR vendors. As we monitor the payload between from Cisco to the ASR (MRCP-v2) we don't see the payload including the "completetimeout" even though the property is clearly set in the applic...
