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What do impact do you want the prioritization to have? (SM doesn't assign contacts. They are in a list. The user can pick them in any order.)You can tag contacts with "Priority" and filter to only see those. Or you can tag some with "Priority 1" a...
Yes, you need to order IPCE-SVR-ADDON as the top-level part. We have pricing details including screenshot in the partner community:https://communities.cisco.com/docs/DOC-18916
1) We haven't implemented any OpenSocial 2.0 functionality yet but will certainly look to incorporate as appropriate. SocialMiner incorporates the Apache Shindig container so likely when this features appear in Shindig they will start to show up in ...
Cisco SocialMiner 8.5(4) is now posted on Cisco.com.http://docwiki.cisco.com/wiki/SocialMinerIt corrects this issue. Let us know if you have any issues with 8.5(4).
@travis Have you tried google chat? I have a system set up with google chat XMPP so I know that works (my other system is using webex connect. I don't have one set up with CUP at this time.) Create a gmail account.The SocialMiner settings are:Enab...
