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In need of a configuration that would allow us to report per line (DN) statistics for agents using a multiple line (DN) phone configuration. Currently we're only able to report on the first line (DN) associated with a particular IP phone device. We'r...
I'm assuming that there are only certain reports that are running. Therefore, no problem with the data getting to the Webview server. If there was a problem then no reports would run. Thus, it is an individual report(s) issue. Has anything changed in...
