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Hi all,How do you edit or delete the video URL in IPICS when you add live video streams to an incident? I configured a bunch of the video URL's incorrectly, and didnt realize I was typing the wrong server address in the URL. Now I have a bunch of vid...
Why is it that when you log into a Cisco 2900 PTZ camera and go to System->Information to get the serial number, that usually starts with ABX , Cisco can not find it in their system to open a TAC case? Or if you go to Camera Configuration -> OSD and ...
Hi,We keep getting strange events in the CPAM on some of the doors. They keep saying "Door mode changed due to command" I know that this event appears when you change a door from lock to unlock and back again, but is there any way to see who keeps un...
Hi all,I was wondering if anybody has seen this. It started happening when we upgraded to VSOM/VSMS 6.3. We are running XP SP3 and IE 7 on our client machines. Since the upgrade, if you open IE and log into the VSOM and let it sit for about 15 min. I...
Well I opened a case with TAC and they said that you have to remove the video from the incident, and after 30 days, any resource that is not associated with an incident is purged from the server
We are having the same error pop up on certain machines. We are not running any terminal servers, no firewall or anything like that. Just a standard install. Some of these errors are happening on XP machines, and some on Win7. We have uninstalled th...
The crashes are cause by a misconfiguration on the VSOM. With H264 and MPEG4 video, if you are using a parent/child feed configuration, the child feed has to be the same bitrate as the parent feed. If you go back in and change the parent feed to a di...
