Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
Hi,Based on the white paper of Cisco, the packetization delay of payload size 160byte for G711 is 20msec. The packetization delay of payload size of 240 byte for G711 is 30msec. I would like to know how I can change or control the size of the RTP pac...
THe CCM 3.3 has set up the H323 Gateway and it is pointing at the IP address of the CME. When IP Phone of CCM system calls IP Phone at CME, the IP Phone at CCM does not have ringback tones but the call can be established. On the CME router, where can...
Hi,I have a question. How can we add the "#" at the end of the called number in case the users do not include "#" in the dialled number?i.e. If the user key in 9 91231234, where and how the CCM can convert this called number into 91231234# and send i...
My client has a set of Unity 4.0(3) with failover with off-box Exchange as the message store. The Unity is integrated with Nortel PBX using the PBXlink. Everything is working fine including the MWI for the Nortel phones located at the same site as th...
Hi, my client is using the CCM 4.0 and Cisco 3600 router as the MGCP Voice Gateway. THe 3600 router has 1 T1 PRI connection with RIghtFax. We can set up the connection and receive the incoming fax calls successfully. However, we cannot send out the o...
Hi Jason,Thanks for your suggestion. But my case is just one of the example. In fact, I do like to translate every call with pattern 9XXXXXXXX into 9XXXXXXXX#. However, I had tried to put 9XXXXXXXX# or XXXXXXXXX# at the dialed number mask. WHen I dia...
Hi Eric,Thanks for your input. In fact, my client has checked out something from PBX side and after changing the parameters, the problem is fixed.THe Cisco document asks us to configure 1 pilot number as the ACD number on Nortel PBX. Under this ACD n...
Hi Lindborg,So can my client retrieve those log files as the backup before the file is being purged by the system? Moreover, where are those log files stored?---Raymond
Thanks for your information.However, I would like to clarify one thing - FOr example there is a Turret phone 8001 and the Turret phone system is integrated with CCM 4.0 through Q.SIG. WHen I create a VM account for the Turret phone 8001 user, do I si...
Hi H.M.Thanks for your information. However, if both the suffix and account for running the SQL services are not the cause, what are the other possibilities that would cause the failure of the replication of the SQL database? For your information, p...
