About The Chetan Sharma

The Chetan Sharma · 02-13-2024

Hi All,I am new to Cisco and have been assigned to calculate the total incident calls for a given call type. I used the Cisco database documentation and found that Router Call Key can be used a unique identifier for a given call. However, when I taki...

The Chetan Sharma · 02-14-2024

Got it. I have an ask to compute calls offered for a specific variable (say V) in "Variable 1" in RCD. How can I calculate this? Should I take the distinct count of router call key or is there any table available which gives me calls offered aggregat...

The Chetan Sharma · 02-14-2024

Hi Shalid,Thanks for your response. That answers my question. I have one additional question. There is a field called "Variable 1" in Termination Call Detail table. How can I compute the sum of calls offered for a particular Variable?

The Chetan Sharma · 02-13-2024

Hi,Thanks for responding. I am using Cisco ICM 11.6 version, and I wanted to know how the calls offered in the table "Call_Type_Interval" are calculated and how is it related to the distinct count of Router Call Key in the tables Termination Call Det...

Member Since	‎02-13-2024 06:56 AM
Date Last Visited	‎02-23-2024 12:04 AM
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Calls Offered and Router Call Key

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Re: Calls Offered and Router Call Key

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