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Hi All,I'm trying to reach Meraki tech support, however in the meantime. I have a staff member with SM on her Android. She is retiring. Its required as she as a BYOD and connecting to company email. We have a policy in place due to an app being u...
Hi All,I manage a client who uses his android to connect to company email. Due to a policy, he's required to have SM on his phone. When he goes to his gmail goes to sign into his account, he is prompted to install SM. We install it on his phone, t...
Hi All,I recently Was working with Cisco Meraki support to troubleshoot a problem AP. We discovered it's gonna need to be replaced. However while looking into it, we ran a packet capture on the switch the ap is connected to and we noticed that there ...
Hi All,I didn't think about this until now about asking the community. Our client has a location that we get alerts for all the time for rogue access points being detected and contained. When we can get alerts it says the SSID that was broadcasted,...
Hi All,I'm new to the community and I wanted to reach out about an issue I recently had. I'm hoping I have the right place. One of our clients has a location where they primarily connect using wifi. Recently they raised an issue where when they we...
Hi All,So I went trough everything and as the device goes through the process, its like its adding a work profile like placeholder. The company email account is in the list of accounts and the work profile can be deleted. I also checked that the de...
Hi,So the goal was to put the device back to the state it was in before we added the work profile. I had to do some digging and research to eventually find the solution that worked. Below is what we did:Remove google account in settingsUnenroll dev...
Hi All,Just now seeing updates to this thread. Thanks for your input above. I searched for "Doogee Vmax Plus" as well and I didn't see it listed. I have never actually heard of it. I did some log troubleshooting provided by Meraki support and two...
I read the document posted. For the staff member, we were going to deploy a BYOD which I have seen create a work profile. The issue is that, there is nothing specific on the phone that tells me why it can't create the profile or that it doesn't sup...
I guess I thought if the phone was pulling the policy and installing SM it does. I haven't had to configure devices for Enterprise on the network in a few months. I'll review the doc.
