I have a customer with a BE3000 using analog lines terminated with a SPA8800. There is no PRI in this installation. Users are complaining of hearing echo while on outside calls. Any thoughts on what I can fine-tune to eliminate the echo?Ryan

I have a customer that shares external lines between several phones.  On some of the phones, the customer doesn't want to hear the ring but would like to answer the line.  Is there a way to turn off the ring tone on a shared line?Ryan

I have several users complaining about their Voice Mails ending up in their Junk folder.  When a user creates a rule to allow this email, Outlook produces an error.  Outlook won’t let you create a rule unless the email comes from a valid address.  Cu...

I have many UC5XX units at customer sites.  I would like OnPlus to be able to report on the performance of the UC5xx.  In particular, I would like to know:1. Phone line utilization for both analog and PRI2. Voice Mail utilization3. User license count...

Over the last few weeks we have started receiving tons of bogus "Monitor: Duplicate IP detected on the network" alerts".   Other than stopping alerts is there a way to get the device to properly report duplicates?Thanks,Ryan