Member since ‎12-20-2002

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I have a customer with a BE3000 using analog lines terminated with a SPA8800. There is no PRI in this installation. Users are complaining of hearing echo while on outside calls. Any thoughts on what I can fine-tune to eliminate the echo?Ryan
I have a customer that shares external lines between several phones.  On some of the phones, the customer doesn't want to hear the ring but would like to answer the line.  Is there a way to turn off the ring tone on a shared line?Ryan
I have several users complaining about their Voice Mails ending up in their Junk folder.  When a user creates a rule to allow this email, Outlook produces an error.  Outlook won’t let you create a rule unless the email comes from a valid address.  Cu...
I have many UC5XX units at customer sites.  I would like OnPlus to be able to report on the performance of the UC5xx.  In particular, I would like to know:1. Phone line utilization for both analog and PRI2. Voice Mail utilization3. User license count...
Over the last few weeks we have started receiving tons of bogus "Monitor: Duplicate IP detected on the network" alerts".   Other than stopping alerts is there a way to get the device to properly report duplicates?Thanks,Ryan 
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Member Since ‎12-20-2002 03:26 PM
Date Last Visited ‎11-14-2017 01:53 PM
Posts 33