Ryan,
Could you give us details on the echo issues you are seeing
- Does it happen all the time or only some of the time?
- Does it happen only on specific phones? (if you do not know please test it out) What kind of phones do you have ? Are they on the latest firmware?
- Does it happen on specific lines? or all the lines? If you don't know it would be nice if you could test this out? Answer to this is essential to isolate the problem.
- Does it happen throughout the call or sometimes? Does it happen when people talk over each other? Does it happen to people that talk loudly?
The more details we have the better we can isolate it to a certain part of the network. Otherwise we would be shooting in the dark.
Navin Albert
