I am trying to move some prompt from old CCX server to another new CCX server.I downloaded all prompt via web browser in zip format.But I encounter an issue when uploading via web browser. I am restricted by 20MB.How did you resolve it?Do you know if...

1. May I know whether UCCE can play the staff ID before transferring to the staff?2. To do post call survey, is it a must to use CVP?