Hi I need to connect with CCBU team to show them a demo of our products to list them in market place. is there any email id or contact person whom i can reach?
Hi
I am looking to write a program using JTAPI to monitor all call events of all registered devices ( Phones alone - all types).. Can anyone help me with the classes i need to use and high level steps for the same.Your reply is appreciated.
Hi I am looking for API where i can use ti develop a gadget to provide call control features such as Make call / hold / Retrieve / transfer / Conference. This is not via agent login. Non-ACD calls for non voice agent.
Please do share the me the deta...
Thank you, will do that. but in case if we need to get in touch with CCBU, as initially some customers are asking whether its been certified by cisco... so for those cases, my company wants to initiate the process... can you please share the details ...
Hi
Thanks for your reply, yes i understand the load on the system.We are going to monitor the non ACD extensions alone.
Is there way where i can monitor non-ACD Extension for call activities ? if not JTAPI what else i can use to capture the calling p...
