david.macias

david.macias · 05-17-2022

Did you try this on dCloud? They have PCCE 12.6 It's using VVB 12.5.1. I believe I know someone who ...

david.macias · 05-17-2022

Another cool way specially if you're looking to know carrier or if it's a mobile number would be to ...

david.macias · 05-12-2022

No not possible out of the box. Your best bet is to have a campaign per agent then have a mechanism ...

david.macias · 05-12-2022

I would spend some time googling how to get and review MIVR logs using RTMT. It's a great tool, but ...

david.macias · 05-11-2022

Assuming UCCX, I've seen this where the script executes the max steps and the call drops. david

david.macias · 05-10-2022

Thanks for the reminder I actually mispoke. There is a PQ.{PV}.LoggedOn dynamic statement, but there...

david.macias · 05-10-2022

Should have provided an answer, so here's how you can do it: If PV=X and PV=Y, then go to your speci...

david.macias · 05-10-2022

You can't do dynamic IF statements. david

david.macias · 05-05-2022

One more thing to note it looks like the URL will have to be encoded to pass the query and all the c...

david.macias · 05-04-2022

Is it because of the Department, if you change that do you get a peripheral? david

david.macias · 04-26-2022

I don't know of a way and don't think it's possible to actually modify the call data, the links post...

david.macias · 04-24-2022

Your experience is very unique. The last gadget I developed PCCE 12.5 didn't have this issue at all,...

david.macias · 04-23-2022

Weird, I've seen ?nocache or the CLI command to clear the cache work on 12.5 and 12.6. Can you doubl...

david.macias · 04-22-2022

I'm not sure I understand what you're asking. Are you not getting the customer ANI to UCCX? david

david.macias · 04-21-2022

That worked exactly like you defined it. Thank you! david

Date Registered	‎11-04-2005 06:16 AM
Date Last Visited	‎05-16-2022 02:39 PM
Total Messages Posted	3,529
Total Helpful Votes Received	1989

Re: Dialogflow ES and CVP 12.6.1