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applied DST patches per Field Notice 62571, but our TimeOfDay Call center script still had the call center off by an hour this morning...yet the servers shows the correct time.Any ideas?tia-m
when looking in RtICDStatistics or any other IPCC table, the time is stored in a lengthy format. for instance longestwaitduration is 715261 right now.How can i convert that to a Min:Sec?thanks in advance
I am looking to write a script that will export Ready resources, Contacts Waiting, and Oldest contact in queue to a csv file.Anyone do this before?Anyone have any script examples to dump information to a file?I have attached my failed attempt if anyo...
Anyone aware of a way to get viewmail to function across domains?We are a hosting company that has a resource domain (call it ABC.com) that holds all of our exchange resources. Each user has an account in this domain that has their mailbox, which is...
after digging into this a little deeper i found the GrantUnityAccess tool. had to run this for every subscriber account that i have, but it did function as planned.
Rick-sorry, i guess i forgot to answer the questions you posed before. Yes this router was used for something previously, it was our voice router, which was replaced about a month ago.I will clear the config and start over, thanks-m
Hopefully this explaination helps.We are a manufacturing company, and not sure if you have ever dealt with A/B or Rockwell Controls guys, but they seem to run things in a whole different world than us IT folks. And now as more and more control, I/O ...
