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My Scenario is that 81126 is ICM Script DN and on script we have define a Queue and available supervisor is selected from that Queue. if we don't create pattern of vru label 45199 In CUCM then call cannot be queued and report is fine. if we create t...
Dear Anand,
Thanks for the update.
This is both issue reporting and phone display
our requirement is that agent only dialed with CTIOS Toolkit neither nor the phone,
agent receives a call>> call is connected >>from the CTI toolkit >> transfer 81126 ...
Dear Fareed
Because of this defect DRS is unable to complete the backup. You should delete JMX logs to free up space on common partition. You can also use the following command in CLI to delete the logs:
file delete activelog /cuic/logs/jmx/*.log
...
