About Kirk Gable

Kirk Gable · 11-11-2014

Good Morning, I'm having an issue with our SG300-28P switch and I'd like some help deciphering the logs. Our Mitel IP phones have randomly reset multiple times over the last few weeks. However, the PCs which are connected to the phones seem to be ok,...

Kirk Gable · 08-25-2010

I have what I consider a strange problem. When one of our sites calls 911, 911 sees the wrong caller ID from the number we dialed out on. As a result, we keep receiving an adjacent county's 911 services. My Cisco administrator tells me that she's ...

Kirk Gable · 12-15-2014

Glad to help! So the answer may be slightly different if you have Cisco phones (I do not), but I solved the issue by disabling auto-smartport and manually enabling the port settings. Not sure if it will make a difference, but my Voice VLAN state is...

Kirk Gable · 08-26-2010

I will suggest that my admin run that debug and also check the route pattern. We had a new site go up yesterday and during 911 testing the caller ID came up wrong again. So I'm eager to find out what the issue is if it's in our system which the Tel...

Kirk Gable · 08-25-2010

I appreciate everyone's responses so far, but I have an update. I spoke with the Telco and they ran a trace on the circuit and confirmed that they are getting the wrong caller ID from the CPE, which is our Cisco system. Is there another place in Ca...

Kirk Gable · 08-25-2010

The site is using a PRI for both inbound and outbound calls that is terminiated across the street at another location. And yes, the user has a DID, but it is in a range of numbers associated with the PRI. The setup is really nothing special.

Kirk Gable · 08-25-2010

Thanks Aaron. I tend to agree, as my administrator is quite certain there is nothing more she can do. And yes, when you call another number (not 911), the mask displays correctly. Windstream (my carrier) claims there is a seperate place to adminis...

Member Since	‎08-25-2010 09:01 AM
Date Last Visited	‎08-18-2017 03:55 AM
Posts	7
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Problem with SG300-28P

911 Caller ID Problem

Glad to help! So the answer

Re: 911 Caller ID Problem

Re: 911 Caller ID Problem

Re: 911 Caller ID Problem

Re: 911 Caller ID Problem