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I've never created a Macro before and need some help. I'm trying to create a user interface button we can place on our room bar devices for users who have meetings the consistently dial into. I've got a macro that will dial the Webex meeting call-in ...
Does anyone happen to know where you can go to download the WBX Tracer tool to open up .WBT log files from meetings? I found this article but the link appears to be broken.https://help.webex.com/en-us/article/WBX89178/How-Do-I-Open-a-.WBT-File?
I have a Cisco TAC Case open because we ran into an issue on May 30th with our Webex Contact Center Admins and wasn't sure if anyone else is running into the same issue. Before May 30th, those with Contact Center admin privileges could create and dow...
The meeting is being used like an Audio only meeting and is a service account setup for the conference room. So instead of writing down the call in information and Host PIN to be shared we wanted to create a way for users to walk in and hit a button ...
Just wanted to provide an update. I finally received a message from Cisco Contact Center group and the inability for Contact Center Admins to download the Customer Experience Survey was a bug and the permissions are not being adjusted. Finally have i...
There is a setting in Control Hub under Services > Meeting > Meeting Site > Common Settings > Security where recordings can be restricted to "Restrict the viewing of recordings to signed in users". Double check this setting and see if it is toggled o...
