Hello Stacid,It is possible to generate such reports with customized report development. Can you please share exactly how you would like to view your reports, maybe you can use an excel template (with the required fields in it) to better illustrate y...
hello jmercado,
Yes it is possible to get the exact figures in CUIC, We will however need access to the server on your end for the configuration.
You can email me on yaseen.khan@expertflow.com or you can call me on 00923339202267. Regards,Yaseen Khan...
Hey mcossette,
At Expertflow we have developed a gadget that has this functionality (Supervisor Whisper). You can also have a look at the other gadgets we have developed to complement finesse here,
http://www.expertflow.com/index.php/en/products/cisc...