In the Directory Number configuration of a DN assigned to a user, I filled the following fields with blue checkbox with the voice mail extension (*XXXX) of a different user expecting to have calls forward to their voice mail box.  I am getting the us...

An employee has a primary and secondary DN that's associated to one phone.  I need the secondary DN to have a unique display when a caller dials it so my employee can differentiate between the calls.  I tried Alerting Name and realized that is for ca...

Our VoIP tech left and I have been tasked to take over his duties. I have many users moving to either different rooms, or sites. There are some users who will be inheriting old users extensions.  I am unsure of the proper method of dissociating an ex...