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kmccollum
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Member since ‎07-29-2024
‎11-22-2024
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  • 8 Posts
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Incorrect Name Displayed when Extension Dialed.

11-13-2024
When an extension is dialed, the wrong end user's name is being displayed.  I have verified in Control Hub the number to be correct.  Also, the end user information is correct in UXCN and CUCM.  If there is any other information you need me to provid...

CVE-2024-20533

11-11-2024
According this this CVE it is "A vulnerability in the web UI of Cisco Desk Phone 9800 Series, Cisco IP Phone 6800, 7800, and 8800 Series, and Cisco Video Phone 8875 with Cisco Multiplatform Firmware" How do can I tell if my phones have MPP firmware, ...

Forwarding unanswered calls to different users voice mail

08-02-2024
In the Directory Number configuration of a DN assigned to a user, I filled the following fields with blue checkbox with the voice mail extension (*XXXX) of a different user expecting to have calls forward to their voice mail box.  I am getting the us...

Differentiating 2 ext on one desktop phone.

08-02-2024
An employee has a primary and secondary DN that's associated to one phone.  I need the secondary DN to have a unique display when a caller dials it so my employee can differentiate between the calls.  I tried Alerting Name and realized that is for ca...

Synchronizing users in UCXM

07-29-2024
Our VoIP tech left and I have been tasked to take over his duties. I have many users moving to either different rooms, or sites. There are some users who will be inheriting old users extensions.  I am unsure of the proper method of dissociating an ex...
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Member Since ‎07-29-2024 06:42 AM
Date Last Visited ‎11-22-2024 08:25 AM
Posts 8
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