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Our old PBX system had a feature where if calls were in queue it would make a call to a line that powered an analog strobe light. I have been able to make our analog gateway light the strobe by placing a call to an extension but i cant figure out how...
We are looking to implement a XenDesktop solution for our contact center. Desktops will be published by a 2008R2 server. I cant find any CAD documentation that says it works with Citrix beyond version 6.5 XenApp which is pretty outdated at this point...
We are trying to implement a Citrix Xendesktop on 2008R2 server solution. I can only find documentation that Jabber works with XenApp 6.5 which is an old application. Does anyone know if Jabber will work with Citrix's new product XenDesktop 7.5 or 7....
What UCCX version do i need to be at to start using Finesse instead of CAD? Is it covered under existing UCCX licensing or is it additional? I'm having a lot of issues with webpages not working correctly in CAD and i would love to get off it complete...