Number of users can be found by running a User report on the Scancenter portal. You can run the report for 30days to find the average number of users.
Please Note, CWS license is based on the individual users/IPs not based on concurrent users, s...
It seems you have used an incorrect template to generate the certificate.
On the CA, make sure you use the certificate template as a "subordinate CA" not the 'web server' template.
For AD integration with ACS, you can refer to the following configuration example:
If you are using the ACS software installed in a windows server, it would not have a serial number, you would ned to use the Sales order number for support.
Also please note, ACS 4.2 is EOL/EOS so the customer would need to migrate to a suppor...
It seems the Windows is not trusting the ISE certificate and thus failing the TLS handshake.
Could you check the following document and make sure the client is configured properly and has the CA certificate installed?