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A new SWG service called ‘Persistent IP’ will be enabled on January 31st, 2022. As a multi-tenant cloud security service, Umbrella runs instances of its services in containers. These containers are assigned an IP address from our 146.112.0.0/16 netwo...
Network and Tunnel Identities for AnyConnect Users is now in Limited Availability.
Umbrella customers can apply network/tunnel-based rulesets/rules to AnyConnect SWG installed computers when they're connected to a company network. This feature can n...
The Umbrella SAML certificate used for Umbrella SWG user identification will expire on the 26th of November 2021 07:47 (UTC). This certificate will be renewed and made available from the 15th of October 2021 providing time from then until the 26th ...
HI dthomma,
The best way to prevent your kid from changing DNS servers on the iPhone is to put it in supervised mode. You can restrict user access so that he can no longer make these changes. NETGEAR routers cannot force OpenDNS on your kid's iPhone ...
Hi Nagje,
If your internet service provider pre-sets the DNS server on your network, then you may have to configure your devices individually. Have you tried configuring just one of your computers to use OpenDNS as a test? Instructions can be found h...
Hi y10k,
There are usually 2 reasons why OpenDNS is not logging traffic - 1) your devices is not pointing to OpenDNS, and 2) your IP address is not current. Can you check your router/device settings to see if you are pointed to us? Also, you can che...
Hi joeraven,
Yes, Avast's Secure DNS does cause conflicts with OpenDNS, so I'm glad to hear that it's working now that you've turned it off. If you'd like to read up about this topic, please take a look at this article: https://support.opendns.com/en...
Hi y2ken,
Sorry to hear you are having issues with content filtering. If you are still having issues while running OpenDNS, please submit a ticket to our staff so that we can discuss your account details with you. If you could please include the diag...
