April 29, 2025 Update: Cisco is postponing the transition to a later date. We’ll share an update here once the new date is decided. Thank you for your understanding and continued partnership. April 14, 2025 announcement: Starting May 13, 2025, Cisco...
Knowledge Base Articles
We are currently investigating an issue affecting https://www.americanexpress.com, aexp-static.com where users are encountering an access denied error message "You don't have permission to access https://www.americanexpress.com on this server." Ther...
Cisco is continuously innovating to deliver more effective and efficient solutions for our customers. We're excited to announce a major update to the Virtual Appliance (VA), designed to elevate your experience. This upcoming release features an upgr...
Updated SAML Certificate for SWG User Identity is now available! The Umbrella SAML certificate used for SWG User Identification will expire on the May 13, 2025, 07:00:46UTC, and you must update your Identity provider (IdP) with the new Umbrella SAML...
Hi Everyone, We're pleased to announce Virtual Appliance's (DNS Forwarder) support for "ESXI 8.0 U3". At present the support is in beta stage. Please share your interest for participating in the beta release, we will be happy to switch your organiz...
Realtime DLP Download Scanning enables customers to protect sensitive data stored in SaaS applications, such as OneDrive and SharePoint, from being downloaded by unauthorized parties. Why do customers need to control sensitive data downloads?When da...
We have received reports of some Telia customers experiencing excessive latency when connecting through the Umbrella data center in Stockholm. We are implementing routing changes to alleviate the issue in the new few days. Telia customers experienc...
These new enhancements offer granular DLP policies for specific Webex Spaces, Teams, Custom Domains, and monitors verbal communications by scanning Audio Transcripts. Webex Space Rule Criteria:Webex Spaces can now be used as criteria in SaaS API DL...
The new DLP Built-In Privacy Data Classification for the US allow you to quickly set privacy data classifications for the US, delivering immediate value from DLP. This addition complements our existing built-in data classifications for GDPR, HIPAA, ...
On March 26th, our newest edge data center in Dusseldorf, Germany will start accepting traffic. Inbound traffic for most deployments to the Dusseldorf data center is controlled by anycast routing, so no customer action is required. However, some cust...
Virtual Appliance (VA)/DNS Forwarders version 3.7.0 and AD Connector version 1.14.4 introduced Enhanced Authentication. This significantly improved the security of these important components. We kindly request you upgrade to the latest versions: VA ...
Third-Party Apps Discovery and Control for Google Workspace, expanding the capabilities beyond the existing support for M365. This feature enables you to identify and manage risks associated with apps, plug-ins, and extensions that have been granted...
Starting February 14, 2025 Cisco will migrate our DNS servers to a new data center in Tel Aviv. The original and new data centers will have an overlapping period of operations so there is no expected impact for customers in the region. If you expe...
The Umbrella SAML certificate used for SWG User Identification will expire on May 13, 2025, 07:00:46UTC. This certificate will be renewed and made available on April 11, 2025. This will allow time from then until the 13th of May for you to update yo...
Cisco has received a few cases where customers' Virtual Appliances (VA) are timing out after upgrading to version 3.7.0 The issue is more frequently observed (but is not limited to) in VAs running with minimal CPU/RAM (1 vCPU, 512 MB RAM). It is res...
