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The RONA work properly but, The issue is: when the last Agent doesn't answer, the call doesn't return in queue and we have the CVPerror wave. Versions : ICM 7.1.3 with ES24, CVP 4.0.2 with network vru type 10 and CCM 4.2.3.If i configure CVP with ne...
The fix for this made it into the baseline release 7.1.4 which is now available. After upgrading to 7.1.4 you will have to add this registry key for EAPIM:RejectLoginWithoutDeviceTarget The Generic path to where this DWORD should be added is:...\pim1...
