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Similar to the POSTER tool, UCCX has the step, Create URL Document. However we are limited in that there is no free form content entry point (wher we would normally put XML), as in the POSTER tool. Instead we are limited to parameters. We could also ...
Hi all; I'm running ICM 6.0R2 setup to point pgb to a new ccm. The setup log shows ERROR: Cannot set Dialog control text and CTIOS agents can not connect. If I run setup and point back to the original ccm, everything's fine. Any ideas?
Hi Lara, try creating a session variable in Studio with all the data you need, but not more than the FromExtVXML[] ecc variable can handle. Add that to your ExternalVXML3. Once returned to UCCE, use the Built-In substr() function on the Set Variable ...
Thanks David, the PhoneBook example is great. Are there any good examples for building queue objects? I'd like to pop an alert based on .getStatistics().startTimeOfLongestCallInQueue.Looking at the JsDoc; I would think Queues could be handled in much...
Got it! It's the the NULL value of the char type. Even if the database can accept null values, CRS seems to refuse to send a null. If I set a value, it writes just fine.
It still fails:Current SQL Statement:INSERT INTO ivr_options ( date, ANI, options ) VALUES ($TestWrite,'test','test')Error:24893288: Oct 18 08:27:20.731 EDT %MIVR-SS_DB-7-UNK: Checkout Connection24893289: Oct 18 08:27:20.731 EDT %MIVR-SS_DB-7-UNK: Ge...
