Has anyone noticed that if you have a call park range, parking calls increments up trhough your range before starting over at the first number of your range?I could have sworn in prior versions or in my other implementations, it did not do this. You...
We are using Unity v. 4.0(3), and we have message notification configured to dial cell phones. Notifcation call works, but users cannot enter any digits to begin the message playback. The attendant just keeps repeating 'please enter your ID'. The ...
My users have requested that rather than hear call waiting beep, they hear a normal ring when on an initial call and more calls come in. I have seen other threads regarding turning call waiting off in call manager, but does anyone know how to do the...
In an ITS system, does anyone know where to get a set of ring tones to make available via TFTP, such as I think Call Manager has 24 that you can start with, without having to build your own?Thanks,Jerry Craven
Thanks all for great posts on this issue. I wanted to add my lesson leared, so hopefully no one wil make the same mistake I did. Many of us had gotten used to CUP Server being thrown in at no charge during the 'unwrap your presence' promo. That pr...
Ah. So, assuming you have an actual 4-digit directory number for each line in question, 1000, for example, and if the NPA-NXX - first six digits of the number - are consistent, you can do this. using 501555 as an example, if you place:501555XXXX as...
Yes. Are you familiar with the Bulk administration Tool (BAT)? From the Admin Gui, choose 'Bulk Administration>Phones>add/update lines. Specify all the DN's you need to change and click next. Scroll down about 3/4 of the page and find the checkbo...
If I am not mistaken, both these options apply only to the CfwdAll behavior. Keep that in mind - if Call forward reasons are different than CfwdAll, and you don't set the CSS on each behavior, then you could end up with failed calls for 'no answer' ...
You must use the calling search space settings for individual CF behaviors on the directory numbers. You can do this as a Bulk change to DN's. Find all your DN's, and select the check box by CFNA, CfwALL, and so on. Then select your appropriate ca...