I am working with a TAC engineer on a DNS issue with CUC/Office 365 integration. The CUC version we are running is not Office 365 compatible, so he wants me to upgrade to a version that is. I have tried to upgrade to 2 different patches and i get t...
Hi All,I have a big upgrade coming up quickly and am reaching out to everyone for some help. I've been doing some research for a couple of weeks now and still can't put together a good plan. This is our current setup:CUCM version...
We have a datacenter move and CUCM upgrade going on at the same time. I will have a Pub and Sub at the new datacenter, a Sub at our Disaster Recovery site, and a Sub at our HQ. My servers will all be delivered before the move. I am wanting to get ...
Hello all. I have a scenario where calls to a TF number route to our HQ-A site. Once they hit that site, they hit a num-exp entry in the router for a trigger in our UCCX system. The UCCX system is at our main HQ. The agents are physically sitting...
My company will be moving into a new building and will have new phone numbers. We want to forward our main # to a message stating "please note the number to XYZ has changed to xxx-xxx-xxxx", then once the message plays, transfer the call to the new ...
So it looks like my CUC is trying to connect to the IPv6 addresses for some reason instead of the IPv4 addresses. I've confirmed that IPv6 is disabled on CUC.
Here is the output from that command:admin:utils network host outlook.office365.comLocal Resolution:Nothing foundExternal Resolution:outlook.office365.com is an alias for outlook.office365.com.glbdns.microsoft.com.outlook.office365.com.glbdns.micros...
Sorry for the late response on this. I really think the TAC engineer is heading down the wrong path on this one. When testing the Unified Messaging Account on a users mailbox, I get the following:In the Unified Messaging Service, if I change the "H...
Thanks PC. I'll check into setting up an ICT between the two.One thing I did notice is our current CUCM servers have 4 GB RAM, so I think I can upgrade them to 8.0x, then do a DRS backup. Then install 8.0x on the UCS servers and do a restore. The...
