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We have configured a unique directory handler on our Cisco Unity server to allow incoming callers to search from a directory. However, when he selects an employee from the directory, when it dials it goes straight into his voice mailbox. Is there a...
Question I am using Cisco Unity version 5.0 Build 5.0(1) that stores voice mails in the users' Microsoft Exchange 2007 mailbox. When users log into their voice mailboxes and listen to voice mails first, they are then taken to start listening to e-m...