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There’s no way to clone and push AP configs via SSH directly, but you can simplify things using AP Join Profiles and Policy Tags on the 9800 WLC. This lets you apply a standard config to new APs quickly after they join. For larger setups, look into Z...
Yes, rebooting the primary WLC is a common and straightforward way to test failover in an RMI+RP setup. When you reboot the active (primary) controller, the standby should automatically take over. Just make sure: SSO is fully configured and synced be...
Yeah, you're not alone — this limitation has been a big pain point for a lot of us working with WxCC. The fact that EWT isn’t supported for skill-based queues while it was readily available in UCCX does feel like a step back, especially when trying t...
That’s odd, especially if your settings haven’t changed. It sounds like Webex might be defaulting to a different audio output for incoming calls than what’s set in your preferences. Try restarting Webex and checking your OS-level sound settings to ma...
Agree that the UCCX sandboxes were valuable for testing and development without needing to spin up a full lab. It’s a bit frustrating that they’re no longer available, especially since PCCE doesn’t offer the same flexibility and is usually booked. Ho...