Heads Up :
The post you are writing will appear in a public forum. Please ensure all content is appropriate for public consumption. Review the employee guidelines for the community here.
There’s no way to clone and push AP configs via SSH directly, but you can simplify things using AP Join Profiles and Policy Tags on the 9800 WLC. This lets you apply a standard config to new APs quickly after they join. For larger setups, look into Z...
Yes, rebooting the primary WLC is a common and straightforward way to test failover in an RMI+RP setup. When you reboot the active (primary) controller, the standby should automatically take over. Just make sure: SSO is fully configured and synced be...
Yeah, you're not alone — this limitation has been a big pain point for a lot of us working with WxCC. The fact that EWT isn’t supported for skill-based queues while it was readily available in UCCX does feel like a step back, especially when trying t...
That’s odd, especially if your settings haven’t changed. It sounds like Webex might be defaulting to a different audio output for incoming calls than what’s set in your preferences. Try restarting Webex and checking your OS-level sound settings to ma...
Agree that the UCCX sandboxes were valuable for testing and development without needing to spin up a full lab. It’s a bit frustrating that they’re no longer available, especially since PCCE doesn’t offer the same flexibility and is usually booked. Ho...
