Hi,We have a 2821 gateway with 2 PRI ports managed by CallManager 6.1 via MGCP. We had an issue earlier in the week that all trunks were busy due to a configuration problem on the PBX side. I wanted to find out which calls (calling and called numbers...

We are running UCM 6.1. Recently I pulled a CDR report for a department. I only see outgoing calls on the report. Is there a way to configure CDR to generate reports for incoming calls too? Thanks,Yiwen