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josramos
Level 1
Member since
12-01-2001
08-18-2017
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Re: Calls in Queue and hold time
03-20-2007
As far as I know the supervisor is the only one capable to monitor in Real time the queue status, not the agents.The agents can see the holding time in the queue of a call once it is transfer to them.Regards
Re: Extension mobility problems
12-01-2001
Maybe you´ve done this but try shuting down the CM Server and booting againg. I got a similar problem and stopping the services did not help. Luck
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