Thank goodness I was not the only one with this question. I opened a TAC case earlier on it and the TAC engineer basically told me to contact my reseller to get the full CCM6 installation...
This link should provide the information you are looking for.This is for a 2500 series terminal/console server, but the information should apply to your application as well.http://www.cisco.com/en/US/tech/tk801/tk36/technologies_configuration_example...
I dont know if you have found a way to order this part from Cisco or not, but I have found an easy fix. I used a wide rubber band and wrapped it around the assembly a few times and it works like it was meant to be there once I re-assembled the phone...
Here is the script I use to reset my PRI channel's after a router reboot. You will have to change the obvious values like channel amounts and dial-peers of course, but it works like a champ...controller t1 1/0shut!int s1/0:23shut no isdn bind-l3 cc...