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I have several Cisco 4500 Cameras where when I connect to the analytics page the connection is reset. I did a windump from the workstation and see that the reset flag (I think) is tagged in the response from the webserver. My only thought (aside fr...
Hi all,I'm seeing the following error pop up in the ims.log file whenever an archive is opened from the ops page. It doesn't seem to have any impact but I thought I'd check to see if anyone else is seeing this. I'm running VSM 6.3.1 and have been a...
Would like to be able to restrict user profiles to a specific report or a narrow set of reports. I only see that it's possible to allow view, create, modify, delete access to the "report template" option under profiles. I have some users that shoul...
I'm getting an activex error when I am trying to view the video stream of a 4300 from the web page of the camera. I wish I had the exact error in front of me but I've had to disconnect prior to writing this (separate network). Essentially it's a bu...
Danny,I have not heard if or when this will be fixed nor do I know that it applies to the 4500E as well. Can you confirm that is the case?Maybe you can spin is so that you can use another field such as description to fulfill your naming convention r...
The answer (TAC) is that if you change the default name on the camera from anything but CIVS-IPC-4500 the analytics web server will shut down causing the errors I were seein'. I had changed the camera name to match the naming convention my customer ...
Thanks for the answer. This is basically what I had figured on but it's nice to have something to point to when yon customer points at the log and says "why?"Regards,Eric
Dustin, What version of the firmware are you upgrading FROM? I've had some issues when upgrading from a firmware that is non-standard. That it I've been given firmwares by either TAC or the BU to address certain problems that have never been offi...
This error can be resolved by uninstalling the DXclient from add remove programs and the CiscoVideo Surveillance Client (the one installed by vsom.) Then before going back to vsom load the 4300/4500and install the dxclient again from the camera webp...