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Has anyone else experienced no audio ringing sound or other party voice when phoning. What happens is I do not here ringing or an voice answer when phoning even though the other parties phone does ring and they do answer. It seems lik...
The SPA50x-30x-7-5-3.exe firmware upgrade utility does not connect to the SPA502G phones.I'm on the same LAN, can ping the phones, and can change the phone settings via the phone Web GUI but the firmware upgrade utility does not connect to the phone....
For three instances (that I know of) the outgoing voice quality was very choppy (digitized sounding). The incoming voice however was fine.Topology: RV router - UC320w - SG300 switch - SPA502 phonesI've gone through all the literature and forum searc...
Hello Wendy,Understood. Essentially, if I route as you say, I get to use the 4th FXO for outgoing voice (besides the outgoing and incoming fax). The functionality I was hoping for is almost there (I get 3/4's of a full 4th FXO utilization).Thanks,M...
Hi Wenjin (Wendy),I have three (3) dedicated FXO lines for voice and one (1) FXO line dedicated and directly connected to the Fax machine.I was trying to get a little adventurous and see if I could utilize all four FXO lines into the UC320W and the p...
Hello Wenjin,Regarding the FXO/FXO Loopback test tool results, please see below.I do not know how to interpret the results. If you can shed some light, I would be much appreciative.Thanks,Mike
Hello Joao,Thank you for your response.Present SPA firmware: 7.5.2(u3).No, I have not done a Reset to default factory settings. I'm extremely cautious about reseting anything to factory defaults when the device (any device) is functional (working w...
Hello Richard,Thank you for your response.I set the SPA IP address as per the SPA Network Current IP address.The "Your IP Address" (PC LAN address) is correct as I've confirmed with the ipconfig command.The first thing that doesn't happen is the util...