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About pulatsahin
01-30-2020
pulatsahin
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05-31-2016
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Handled Calls Calculate different in TCD , SGI and ASGI
Created by
pulatsahin
in
Contact Center
01-15-2020
01-15-2020
Hi, Using Cisco 11.6 calculate there are differences in some interval on Termination_Call_Detail , S...
Re: Abandoned Call Calculation From Termination Call Detail
Created by
pulatsahin
in
Contact Center
01-15-2020
01-15-2020
-- this query you can useSELECTtcd.*fromTermination_Call_Detail tcdinner joinRoute_Call_Detail rcd o...
Re: Abandoned Call Calculation From Termination Call Detail
Created by
pulatsahin
in
Contact Center
01-15-2020
01-15-2020
Hi, The query in blow shows abandon in queue. DECLARE @from DATETIME = DATEADD(DAY,-1,GETDATE())DECL...
Social Miner 11.0 There was an error posting the comment to Facebook Error: 400
Created by
pulatsahin
in
Contact Center
06-24-2016
06-24-2016
Hi, When I send to customer chat link I got error "There was an error posting the comment to Faceboo...
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Date Registered
05-31-2016
05:04 AM
Date Last Visited
01-30-2020
03:01 PM
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4