Cisco Community
English
Register
Register
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
pulatsahin
‎01-30-2020
Beginner
Recent Badges
Awards
Stats
Member since ‎05-31-2016
4
Posts
0
Helpful
0
Solutions

Handled Calls Calculate different in TCD , SGI and ASGI

Created by in Contact Center
01-15-2020
01-15-2020
Hi, Using Cisco 11.6 calculate there are differences in some interval on Termination_Call_Detail , S...

Re: Abandoned Call Calculation From Termination Call Detail

Created by in Contact Center
01-15-2020
01-15-2020
-- this query you can useSELECTtcd.*fromTermination_Call_Detail tcdinner joinRoute_Call_Detail rcd o...

Re: Abandoned Call Calculation From Termination Call Detail

Created by in Contact Center
01-15-2020
01-15-2020
Hi, The query in blow shows abandon in queue. DECLARE @from DATETIME = DATEADD(DAY,-1,GETDATE())DECL...

Social Miner 11.0 There was an error posting the comment to Facebook Error: 400

Created by in Contact Center
06-24-2016
06-24-2016
Hi, When I send to customer chat link I got error "There was an error posting the comment to Faceboo...
Public Statistics
Date Registered ‎05-31-2016 05:04 AM
Date Last Visited ‎01-30-2020 03:01 PM
Total Messages Posted 4