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Hello Meraki Community,We're aware of a developing issue affecting CW9172I and CW9172H wireless access points, which are currently unable to upgrade or downgrade to any version of the MR 31 firmware train due to how images are downloaded from the bac...
Hey folks,We noticed this one too and it thankfully resolved itself.Thanks for reporting it @RWelch2!We're investigating what looked to be a transient issue with how frontend assets are delivered to your browser. The issue auto resolved after the nex...
Thank you everyone for your patience.I'm happy to confirm that this issue is now fully resolved, without any further devices stuck in this state. CW9172I/H devices will upgrade without any related issues encountered.If you do have any further issues,...
Hey @hopkinsjames - we're still working on fully remediating this, but believe there to only be a very small amount of APs left stuck in this situation.Your APs would have fallen into scenario 2 and should have upgraded just fine.2. If an AP has an u...
Sorry for the delayed reply, @Diz_William This issue would not be related in any way to unexpected reboots - if the AP unexpectedly upgraded, it would instead show 'Firmware upgrade' on the connectivity bar.I believe it would be best to continue work...
Thanks for checking in @JimBean112 - I've put a response in the main thread above!The TLDR for you; there shouldn't be anything complicated for you to consider. Your APs would fall under scenario 1 as long as they are brought online and stay online. ...