not sure why the support like this...
recently I created a feedback & support connected me but I get very disappointed response :(
Case ID: SR 639261507 : Can you reassign an existing ticket to a Support that at TimeZone +8?
thank you for the link.
actually i also raised the same issue with same print screen to local vendor (i purchased from them). They help me to log the issue but the info is not updated at the web page which make me confused...
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I got the reply last Friday from Cisco Global Licensing Operations:
Based on the email the WLC device with serial number P********** shows to have an expired warranty. Currently in our tools the device shows a SmartNet coverage until 02-Sep-2017 base...
