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About sikanderhayat
12-30-2021
sikanderhayat
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05-19-2015
12
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Agent to Agent internal call recording with SIP
Created by
sikanderhayat
in
IP Telephony and Phones
11-09-2020
11-09-2020
I have implemented a SIP Server that I am using for basic call recording using a built-in bridge. I ...
Re: CUCM sends SIP BYE when call is placed on HOLD
Created by
sikanderhayat
in
IP Telephony and Phones
07-20-2020
07-20-2020
Moreover, when the call is ended by Agent of Finesse(2702, recording enabled), the BYE event has got...
Re: CUCM sends SIP BYE when call is placed on HOLD
Created by
sikanderhayat
in
IP Telephony and Phones
07-20-2020
07-20-2020
@Ritesh Desai The route pattern 88888@192.168.1.124 is pointing to my recorder app configured in SIP...
CUCM sends SIP BYE when call is placed on HOLD
Created by
sikanderhayat
in
IP Telephony and Phones
07-20-2020
07-20-2020
I have read a lot of places that when a call is placed on HOLD, a SIP reINVITE is sent to UAS but in...
SIP BYE Reason Header is not set when call is ended by device where recording in disabled
Created by
sikanderhayat
in
IP Telephony and Phones
07-20-2020
07-20-2020
I have a basic SIP server that I am using for recording calls from CUCM. I have enabled recording on...
Re: Creating multiple chats in Socialminer from APIs
Created by
sikanderhayat
in
Contact Center
02-06-2017
02-06-2017
Thanks namaheshI am now able to create multiple chats.I read that I need to call Get Event API every...
Re: Creating multiple chats in Socialminer from APIs
Created by
sikanderhayat
in
Contact Center
01-25-2017
01-25-2017
Hi namahesh,Removing the prefix extensionField_ worked. Thanks for the quick reply.Now back to the o...
SocialMiner chat does not route to Finesse agent if created from SocialMiner APIs
Created by
sikanderhayat
in
Contact Center
01-25-2017
01-25-2017
Hello All,I am creating chat requests from APIs into the chat feed that is created by CCX applicatio...
Re: Creating multiple chats in Socialminer from APIs
Created by
sikanderhayat
in
Contact Center
01-25-2017
01-25-2017
Hi nagendra,The chat requests I am creating using APIs are not routing to CCX agent(Finesse).It work...
Public Statistics
Date Registered
05-19-2015
01:35 AM
Date Last Visited
12-30-2021
01:48 AM
Total Messages Posted
12
