I have implemented a SIP Server that I am using for basic call recording using a built-in bridge. I process SIP INVITEs and BYEs for call initiating and processing. It works fine for inbound and outbound calls. The issue is with internal calls when a...

I have read a lot of places that when a call is placed on HOLD, a SIP reINVITE is sent to UAS but in my case, a BYE event is sent. Below is such a BYE EVENT. This is received when the call is placed on HOLD.Via: SIP/2.0/TCP 192.168.1.48:5060;branch=z...

I have a basic SIP server that I am using for recording calls from CUCM. I have enabled recording on one device and disabled on another. When the call is ended by the recording-enabled device, I get Reason header in BYE Event, below is an example.Via...

Hello All,I am creating chat requests from APIs into the chat feed that is created by CCX application as part of CCX chat configuration.The chats route to CCX agents when created using chat widget HTML form in CCX. It also behaves same if created usi...