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- About mgayle083
10-26-2018
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Member since
10-04-2016
18
Posts
0
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Created by
mgayle083
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
10-23-2018
03:02 PM
10-23-2018
03:02 PM
my discovery jobs are not finding anything. could it be because I have a radius server?
... View more
Created by
mgayle083
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
10-23-2018
08:48 AM
10-23-2018
08:48 AM
If so is there a way to program it into the collector?
thank you
... View more
Created by
mgayle083
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
10-22-2018
08:45 AM
10-22-2018
08:45 AM
I have had issues with time settings in the past. Is there a way in 2.8 to see the current time on the server?
thank you
... View more
Created by
mgayle083
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
10-19-2018
06:53 PM
10-19-2018
06:53 PM
Thank you for the reply. Will that creat a job that can be scheduled or will that only create a one time job?
... View more
Created by
mgayle083
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
10-19-2018
05:34 PM
10-19-2018
05:34 PM
I had an old version of the collector up and running about a year ago and it crashed, so I started over yesterday with 2.8, I entered the ip address ranges and the job is taking way to long to run so I would like to narrow it down a little. How can i edit that list? Thank you for any assistance you can provide.
... View more
Created by
mgayle083
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
10-05-2018
12:28 PM
10-05-2018
12:28 PM
I used Oracle VM Vbox about 8 or 10 months ago to get my collector up and running. it imported no problem and everything was working good. I had a power outage the the HDD fried and of course I did not back up the vm. Now when I try to import it I keep getting this error below. Can someone help?
Failed to import appliance *****/Collector-2.7.3-B-80.ova.
Unexpected end of OVA package.
Result Code:
VBOX_E_FILE_ERROR (0x80BB0004)
Component:
ApplianceWrap
Interface:
IAppliance {8398f026-4add-4474-5bc3-2f9f2140b23e}
... View more
Created by
mgayle083
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
11-22-2016
03:13 PM
11-22-2016
03:13 PM
have you already checked the time on your collector? that did the trick for me
... View more
Created by
mgayle083
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
11-17-2016
12:26 PM
11-17-2016
12:26 PM
got it working. the main issue was my deployment server time was not set and than I also fixed my up load server.
if anyone else is having issues here were the steps:
"Hello mgayle083,
It looks like your issue might just be that your server's time is off.
Please log into the CLI as admin and run the following command:
#show date
If off, please correct, by syncing with an NTP server:
#conf timesync
If this does not work, configure your time manually.
#sudo date MMDDhhmmYYYY
If successful, your upload profile execution should not show an HTTP 503 error.
Regards,
Cesar"
... View more
Created by
mgayle083
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
11-17-2016
12:23 PM
11-17-2016
12:23 PM
Cesar, thanks for the help. the time error was the issue. Also I was sending too many uploads causing a delay in the processing. I fixed the time and changed the upload schedule to once every 2 weeks. Thanks for everything
... View more
Created by
mgayle083
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
11-15-2016
12:26 PM
11-15-2016
12:26 PM
while that corrected the 503 error, the inventory has not uploaded to the portal. Any other suggestions?
I have been told that my uploads have been received and that because I have sent so many uploads so quickly that it is causing delays. I am adjusting my automatic collection to run once a week and will wait another 24 hours
... View more
Created by
mgayle083
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
11-15-2016
09:58 AM
11-15-2016
09:58 AM
Im sure i just sent 2 of them manually today. it is set to upload every day. should I change it? if so what do you recommend?
also by issues do you mean it can take longer to be processed and display? or something bigger?
thanks
... View more
Created by
mgayle083
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
11-15-2016
09:30 AM
11-15-2016
09:30 AM
yes I still need any help you can provide. in the other thread I joined someone suggested changing the time on the collector and/or making sure it was correct. I found the time to be off and then fixed it. But the inventory is still not showing in the portal
... View more
Created by
mgayle083
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
11-14-2016
08:57 AM
11-14-2016
08:57 AM
Cesar,
You were right, my time was off. I did a time sync, verified the time was correct. then ran the collection profile and I did in fact NOT receive the 503 run time error. see screenshot. I will wait 24hrs and let you know if that did the trick!!
... View more
Created by
mgayle083
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
11-14-2016
07:59 AM
11-14-2016
07:59 AM
This is exactly the same for me
... View more
Created by
mgayle083
in Smart Net Total Care Portal and Collector Discussions
in Smart Net Total Care Portal and Collector Discussions
11-14-2016
07:58 AM
11-14-2016
07:58 AM
my data collection profile is good but when i check my export settings in the first part of your response I do not have HTTP as an option. see my screenshot..
Nevermind I see I was not the first to notice this
... View more
Created by
mgayle083
in Smart Net Total Care Portal and Collector Discussions
10-22-2018
10-22-2018
I have had issues with time settings in the past. Is there a way in 2.8
to see the current time on t...
10-19-2018
Thank you for the reply. Will that creat a job that can be scheduled or
will that only create a one ...
10-19-2018
I had an old version of the collector up and running about a year ago
and it crashed, so I started o...
10-05-2018
I used Oracle VM Vbox about 8 or 10 months ago to get my collector up
and running. it imported no pr...
Created by
mgayle083
in Smart Net Total Care Portal and Collector Discussions
11-22-2016
11-22-2016
have you already checked the time on your collector? that did the trick
for me
Created by
mgayle083
in Smart Net Total Care Portal and Collector Discussions
11-17-2016
11-17-2016
got it working. the main issue was my deployment server time was not set
and than I also fixed my up...
Created by
mgayle083
in Smart Net Total Care Portal and Collector Discussions
11-17-2016
11-17-2016
Cesar, thanks for the help. the time error was the issue. Also I was
sending too many uploads causin...
Created by
mgayle083
in Smart Net Total Care Portal and Collector Discussions
11-15-2016
11-15-2016
while that corrected the 503 error, the inventory has not uploaded to
the portal. Any other suggesti...
Created by
mgayle083
in Smart Net Total Care Portal and Collector Discussions
11-15-2016
11-15-2016
Im sure i just sent 2 of them manually today. it is set to upload every
day. should I change it? if ...
Created by
mgayle083
in Smart Net Total Care Portal and Collector Discussions
11-15-2016
11-15-2016
yes I still need any help you can provide. in the other thread I joined
someone suggested changing t...
11-14-2016
Cesar, You were right, my time was off. I did a time sync, verified the
time was correct. then ran t...
Created by
mgayle083
in Smart Net Total Care Portal and Collector Discussions
11-14-2016
11-14-2016
This is exactly the same for me
Created by
mgayle083
in Smart Net Total Care Portal and Collector Discussions
11-14-2016
11-14-2016
my data collection profile is good but when i check my export settings
in the first part of your res...
Public Statistics
| Date Registered | 10-04-2016 01:17 PM |
| Date Last Visited | 10-26-2018 12:04 AM |
| Total Messages Posted | 18 |
Helpful Votes Given To
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