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I am trying to configure WLC526 for guest access using a ASA 5510. I have configured Port 2 on the 526 for VLAN 2 (guest VLAN -10.1.250.2) - Port 1 is configured for Corporate access and management, it connected to the LAN switch and works fine. I ha...
Is there a limitation on the number of subscriber that can be searched by the directory handler. When we enter the first letter of the last name, we sometimes get the messsage "enter more letters". We are running UNITY 4.0(4) and Call Manager 3.3.Tha...
Hi,We are currently able to call in and get a company directory list with phone extensions. We need to change the recording - can somebody help me on where that needs to be changed? We have Call Manager 3.3 and Cisco UNITY 4.4 installed. Thanks!
Hi We have a ICS 7750 with SPE 310 running Call Manager 3.1(3a). We had a failed drive. The ICS is no longer covered by SmartNet. We have ordered the systems for upgrade Unified Communications Express but that is still a month away.Can I replace just...
Hi We have Call Manager 3.3(4) connected to a standalone MOH server. Everything works fine expect when people call into our offices on cell phones and are placed on hold. They report that the MOH stream breaksup/generates static for them. This issue ...
When for example I input just "1" - there are 11 names that match (we have set it to last name, first name search) - it says "enter more names" but when input "2" - there are 5 names that match - the call handler will list all names. I would like it ...
That was very helpful! thanks!right now the standard greeting says "press 8 for directory listing" - we need to change it to 2 - where does it need to be setup? the extension for the directory handler is set to 555.
Our voice mail states "press 8 for a directory listing". When the user inputs "8" - a voice says "press the first two letters of the person you are trying to reach" - we need this part of the recording changed to another voice and I am not sure how ...
Call Transfer settings for the "operator" call handler are:Status: EnabledTranfer incoming calls: No (send directly to his handlers greeting)Transfer type: Release to switch.