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Hi, We are using MS Lync with Call Manager 7.1.5 acting as the PBX. Whenever I add a route pattern to the SIP trunk that connects with Lync all of the calls on that trunk drops. If I just update an existing route pattern on tied to the trunk the call...
Hi, We are currently in the process of integrating Lync with CUCM and we are having some problem with Media bypass and no ringback from calls originating from the PSTN. The Lync documentation talks about disabling Prack if it is enabled and that's wh...
2 problems.1. After the upgrade from 4.x to 7.1 nothing happens when pressing the QRT Softkey. The users have the correct template and the Cisco Extended Functions is activated as well. I went through the user guides "manager features and services" a...
At the moment, we are using 4 digits in the Telephone Number field in the AD.Can we use the full external phone number(10 digits) in this field?ORIs it possible to have the internal phone number be in a different field in Active Directory?Is this the...
We have several route patterns tied to one SIP trunk between Lync and CUCM. Whenever I add a new route pattern and tie it to that SIP trunk, all ongoing calls on that trunk are dropped. Does that make sense?
I finally just turned it off and everything seems to be working. It did solve an issue that we had with one way audio between Lync and Call Manager calls.
Thanks for all your help.I found QRT report. some of them have no content and I get the same error on those files. Older QRT files work though.I probably need to get the QRT logging to work properly.
