About Joel Jacob

Joel Jacob · 05-26-2026

Hi all,I am currently using the UCCE platform. We are currently exploring the use of Precision Queues in our enterprise. As part of this, I wanted to ask about the functionality of Attribute Membership and how agents are assigned attributes. Currentl...

Joel Jacob · 06-18-2026

Hi @bill.king1, thanks for this solution, yes this is what we'd like to do from our end. Unfortunately, we use the one platform to manage agents in multiple contact centres within our business, and these agents are configured into different sub teams...

Member Since	‎05-26-2026 06:02 AM
Date Last Visited	‎06-25-2026 12:47 AM
Posts	3

User Statistics

User Activity

Precision Queue - Agent Attribute Membership

Re: Precision Queue - Agent Attribute Membership