Chris Parncutt
Level 1
Level 1
Member since ‎10-26-2011
‎08-18-2017

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  • 3 Posts
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Hi,UCCE 7.5We use IVR campaigns to contact customers with a reminder thath there account is due.  What I want to do is include in the message played to the customer the option to select a digit and route the customer to a contact centre queue.The CED...
Community Statistics
Member Since ‎10-26-2011 07:06 PM
Date Last Visited ‎08-18-2017 03:55 AM
Posts 3