We are running, CUCM 8.6 and using a 7945 phoneDo you know how to or is there a way that you know of that when you pick up a handset the phone doesnt actually go off hook so that you force the user to select a line?User picks up handset > No dial ton...

We are having an issue with so far 7962's some are advertsing G711 and others are stuck on G722 when being transfered to a UCCX or voicemail. User being transfered receives a busy.Software Version: 8.5.1.14900-5 Problem Details: When internal phone ...